Category: General News Logo
Posted Jun 20, 2018 17:19 (GMT +7)


Kanmo Group Taps GenieTech for Retail Omnichannel Solutions Rollout

JAKARTA, Indonesia--(BUSINESS WIRE)--Jun. 20, 2018

Kanmo Group, a leader in retail distribution in Indonesia, recently tapped Genie Technologies, Inc. (GenieTech) to roll out its omnichannel solutions in a bid to provide outstanding retail experiences to customers.

This project, aims to bolster Kanmo Retail’s productivity by upgrading its current platform, integrating retail tools and application using Retail Pro Prism which gives control and flexibility in tailoring the product to fit the unique business needs, processes, and brand.

Bhavin Patel, Kanmo Group’s Omnichannel Director, said that the company recognizes the booming e-commerce market in Southeast Asia. This development urges online retail companies like Kanmo to build an omnichannel that puts seamless customer experience at the center, whether online or offline.

“To truly yield from our omnichannel strategy, the group has to look just beyond engaging customers through offline and online means. When you look at the customer behavior in Southeast Asia, you will know that people love creating 'basket' online. However, they still prefer doing the actual purchase in physical stores instead,” added Bhavin. “We want to enable our customers to walk in stores where they can collect and check out the ‘basket’ they created by communicating with either a salesperson or through a POS system that runs in real time.”

With the capabilities of Retail Pro Prism, Kanmo Group’s current platform will be replenished to have a real-time interface with customers, as well as with employees, helping them to react instantly to business needs. It also enables an immediate access to precise data across the enterprise, necessary for improving decision making.

“GenieTech, our implementing partner for this project, fully understands our perspective. They know how we work and understands our expectations.” added Bhavin. This project is headed by June Alcarioto, GenieTech’s IT Director.

Bhavin concluded, “As a business, this project is dedicated to bringing more convenience and better experience to our customers. Fortunately, we delivered the upgrade within six to seven months, as opposed to the usual process that generally takes about five years. And, having GenieTech and other partners, helped us in this endeavor, has made it right for our customers.”

Commenting on the successful rollout, Mahesh Gopinath, GenieTech’s Chief Operations Officer, said, “Our team is more than excited for this project. We look forward to supporting Kanmo Group’s vision and digital journey through this partnership.”

View source version on businesswire.com: https://www.businesswire.com/news/home/20180619006536/en/

Contact:

Genie Technologies, Inc.
Leylord Marcelino
Leylord.marcelino@gti.com.ph
https://www.gti.com.ph/contact-us/

Distribute your news release with us

  • Print

    unique advertising solution

    Our media lists include news desks at all leading Thai and English-language dailies.

  • Radio & TV

    reliable platform

    We deliver your news to leading Thai radio stations and TV channels.

  • Internet Sites

    cloud computing

    All releases are submitted to Internet news sites, including several with guaranteed pickup.

Our Self-Serve News Release Couldn't Be Simpler

Our streamlined online process makes it simple and fast to submit your news to the Thai media. Once registered, just enter or copy your text into our submission form and you'll see an instant preview with our fee based on the word count, translation, and any attached image. To confirm submission, hit Enter to be taken to our payment processor. Once payment is approved, your release passes automatically to our news desk for translation and dissemination by our skilled and experienced team. You'll be kept informed at each step of the process.